CyberShield PLUS+ (cyber liability insurance) does not cover whether software works as intended or a claim that a feature failed (such as a reminder that didn’t go off). Cyber liability excludes bodily injury and claims arising from technology products failing to perform. Therefore, coverage in this scenario would not be extended coverage on the CyberShield PLUS+ policy.
Professional Liability insurance responds to bodily injury claims arising from your professional services, but it isn’t designed to cover how software performs, and it excludes claims arising from data processing services.
If an app functionality becomes a significant part of your services, then a technology errors and omissions (“E&O”) policy is the coverage built for that risk and would start around $2,500 annually. Such coverage is not available directly through Alternative Balance, but we can direct you to the right broker to place that coverage. Use the chat button on the bottom right or contact us!
