Community & Support Center

Our Support Center has dozens of frequently asked questions and answers to the most common questions regarding membership, insurance and benefits. We also offer a community where you can ask questions and connect with other industry professionals!

Visit Support Center

Contact Online Live

We take pride in making sure you get the best support possible. During our business hours, we have live, personable agents waiting to help you with any questions you have about our association, insurance, or how to use our site.

Use the chat icon at the bottom right of your screen to start a chat. You can also request that we give you a call, or you can send us a message.

Contact by Phone

Alternative Balance: 1-800-871-3848
Monday-Friday 9AM-5PM (EST)

We also now accept texts! Text the number above with your question and we will reply as soon as possible!

Contact by Email

Our team is specially trained to address all account inquiries. Send us an email and we will reply promptly. *Please check all of your folders such as trash/spam for replies!

Email Customer Support

Mailing Address

Alternative Balance
41 Liberty Hill, Bldg. 2
Henniker, NH 03242